Refund Policy
Last updated: July 23, 2026
1. 14-Day Money-Back Guarantee
We offer a full 14-day money-back guarantee on all software purchases. If you are not satisfied with your purchase, you can request a full refund within 14 days of your purchase date.
2. Merchant of Record Handling
Orders and refunds are handled by our Merchant of Record, Paddle.com. You can request a refund directly through Paddle's order support link provided in your receipt email, or by contacting us at support@ikke.tokyo.
3. Refund Processing
Once approved, refunds will be credited back to the original payment method used during checkout.